CURRENT APPRENTICESHIPS

BUSINESS ADMINISTRATION AND CUSTOMER SERVICE

 

LEVEL 2
CUSTOMER SERVICE PRACTITIONER

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

LEVEL 3
CUSTOMER SERVICE SPECIALIST

Dealing with customer queries, purchases and complaints.

LEVEL 3
BUSINESS ADMINISTRATOR

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

LEVEL 5
OPERATIONS/DEPARTMENTAL MANAGER

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.


EDUCATION AND CHILDCARE SERVICES

 

LEVEL 2
EARLY YEARS PRACTITIONER

Work and interact directly with children on a day to day basis supporting the planning and delivery of activities.

LEVEL 3
EARLY YEARS EDUCATOR

Highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe.

LEVEL 4
CHILDREN, YOUNG PEOPLE AND FAMILIES PRACTITIONER (RESIDENTIAL ONLY)

Working with children, young people and families, including carers, to achieve positive and sustainable change in their lives.

LEVEL 5
CHILDREN, YOUNG PEOPLE AND FAMILIES MANAGER
(OPTION 1 AND 2)

Manage teams to help and advise families that need support.


SOCIAL CARE

 

LEVEL 2
ADULT CARE WORKER

Providing frontline care for vulnerable adults to within their own homes, daycare centres, residential and nursing homes and other healthcare.

LEVEL 3
LEAD ADULT CARE WORKER

Leading frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings.

LEVEL 5
LEADER IN ADULT CARE

Leading the care service and managing teams of carers to look after adults with care needs.