Knowledge and understanding of:

• Communication that enables the voice of the child, young person or family members to be heard
• Multiple factors that contribute to uncertainty in the lives of children, young people and families
• Equality, rights, diversity and cultural differences, and the values of the organisation in which you are working
• The range of potential safeguarding risk factors (e.g. domestic violence, membership of gangs, missing children, online activity, radicalisation and Prevent agenda), the different forms of harm to children and vulnerable adults (e.g. neglect, child sexual exploitation, physical abuse, emotional abuse) and the local and national thresholds for safeguarding
• the safeguarding requirements contained within mandatory local safeguarding training or nationally accredited equivalent
• Child, adolescent and adult development
• The spectrum of needs and how they may be met
• The principles of effective assessment and the importance of analysis and professional judgement
• Models for monitoring changes in a child, young person or family member’s wellbeing
• A range of evidence based interventions and their strengths and weaknesses
• The duties, responsibilities, boundaries and ethical nature of the role
• Theories and guidelines underpinning sound practice
• Systems and policy frameworks for work with children, young people and families. e.g. education, health, care, employment, criminal justice, special educational needs and disabilities, first aid, safeguarding
• The role of professional judgement and analysis in complex situations
• The importance of considering ethics and values, challenging self and the systems in use
• Techniques for establishing shared goals and outcomes when building relationships with others

• The legislation and compliance requirements for residential care
  
• The aspirations for a child in residential care
  
• Group living and group dynamics
  
• Legislation and the Code of Practice for Special Educational Needs and Disability
  

• The ethos of the home and how to create and promote it
  
• Team dynamics and collaborative approach in residential environment
  

• Communicates in way that enables the voice of the child, young person or family members to be heard
• Encourages individuals to engage positively with their community and relevant agencies and actively participate in the way their care and support is delivered
• Actively promotes respect, equality, diversity and inclusion

'You helped me to identify risk, you made me aware when things were unsafe '

• Works together with children, young people and families to keep them safe and manage risk and promoting the development of skills the family need to successfully manage risk themselves
• Works with and supports other professionals to respond to safeguarding concerns

'You identified my/our strengths and difficulties and helped me learn about myself/ourselves. We prepared and made plans where we agreed the next steps together'

• Identifies the influences on the individual and the family and supports them to make informed choices
• Leads on the development and recording of holistic plans, delivery of interventions and evaluates their effectiveness
• Identifies and addresses barriers to accessing resources

'You supported me through the changes, stuck with me and checked how things were progressing and asked whether things were better for me '

• Identifies and manages evidence-based approaches and evaluates their effectiveness
• Contributes to the development of a resilient, consistent and persistent approach to practice

'You weren't afraid to make difficult decisions when you thought it was the right thing to do'

• Models clarity of purpose, clear expectations and a professional approach to decision making
• Appropriately challenges and/or offers alternative perspectives with the children, young person or family
• Contributes to own professional development

'You knew what you were doing - you understood the law and knew where to find other information and helped me to form creative ideas about how to make things better'

• Applies knowledge of legal, economic and social justice systems and implements policy frameworks in support of positive outcomes for children, young people and families

'You thought about things'

• Demonstrates critical evaluation of practice and insight into own emotions, behaviour and feelings, and uses these insights to challenge own practice
• Takes an active part in continuous professional development

'You included people who were important to me or could help me'

• Sharing and agreeing goals and outcomes when building relationships with partner organisations, other workers, children, young people and families, to ensure appropriate and timely support

• Assumes the role of professional parent
  
• Contributes to creating and reviewing placement plans based on individual need
  
• Is able to support traumatised children and young people to live together and make progress

• Develops and promotes the ethos of the home
  
• Models collaborative team working and the ability to support and appropriately challenge each other.
  

The values and behaviours expected of a Children, Young People and Family Worker

Care: Respecting and valuing individuals to keep them safe, being affirming and working with them to help them make a positive difference to their lives.

Compassion: Consideration and concern for children, young people and their families, combined with an understanding of the perspective of those you work with.

Courage: Honesty and a positive belief in helping children, young people and families. Being confident when faced with confrontation, holding a safe space to manage and contain really difficult behaviours and working with children, young people and families to challenge and enable them to fulfil their potential. 

Communication: Your work is based on building effective relationships, being perceptive and empathic and building good rapport.

Competence: The relationships you build to effect change for children, young people and families will be informed by social care ethics and values and will be developed through reflective practice.

Commitment: Creating sustainable change in others by working alongside children, young people and families and being authentic, consistent, patient, persistent and resilient.